Privacy Policy

Michele Art Collective (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and store your information when you visit or make a purchase from our website.

1. Information we collect

We may collect the following personal information when you interact with our website:

  • Name

  • Email address

  • Billing and shipping address

  • Payment information (processed securely via third-party providers)

  • Order details

  • Any information you provide when contacting us (e.g. messages or enquiries)

We may also collect non-personal data such as:

  • Browser type and device information

  • Pages visited and time spent on the site

  • General website analytics data (via tools such as Squarespace Analytics or Google Analytics, if enabled)

2. How we use your information

We use your information to:

  • Process and fulfil orders

  • Deliver products to you

  • Communicate with you about your order or enquiries

  • Respond to customer service requests

  • Improve our website and customer experience

  • Comply with legal and tax obligations

We do not sell or rent your personal data to third parties.

3. Payments

All payment transactions are processed securely through third-party payment providers such as Stripe, PayPal, or Squarespace Payments.

We do not store your full payment card details.

4. Sharing your information

We only share your data when necessary to run our business, for example:

  • Payment processors (to complete transactions)

  • Shipping providers (to deliver your order)

  • Website and hosting providers (Squarespace)

  • Legal or tax authorities if required by law

5. Cookies

This website uses cookies to:

  • Enable core website functionality

  • Analyse website traffic and usage

  • Improve user experience

You can choose to disable cookies in your browser settings, although some parts of the site may not function properly.

6. Data storage

We retain your personal information only for as long as necessary to:

  • Fulfil your order

  • Meet legal, tax, and accounting requirements

  • Resolve disputes or enforce agreements

7. Your rights (UK GDPR)

If you are located in the UK or EU, you have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate data

  • Request deletion of your data (where legally possible)

  • Object to or restrict certain types of processing

  • Withdraw consent at any time (where applicable)

To exercise these rights, please contact us using the details below.

8. Third-party services

Our website may use trusted third-party services such as:

  • Squarespace (website hosting)

  • Payment processors (Stripe/PayPal)

  • Shipping providers

  • Analytics tools (if enabled)

Each provider has its own privacy policy governing how they use your data.

9. Security

We take reasonable steps to protect your personal information. However, no online transmission or storage system can be guaranteed 100% secure.

10. Changes to this policy

We may update this privacy policy from time to time. The latest version will always be posted on this page.

11. Contact

If you have any questions about this privacy policy or your data, you can contact:

Michele Art Collective
Email: art.by.michele@outlook.com